Alerts, receipts, system notifications
Priority business messaging for service updates and customer activity.
N5.30lowest per SMS
Transparent pricing
Volume-based rates for serious messaging teams.
Choose the channel and route that fits your traffic. SMS pricing scales by monthly message volume, while WhatsApp pricing follows template categories for marketing, utility, authentication, and service conversations.
VAT inclusive
All crediting and displayed rates on this page are VAT inclusive, so wallet funding is easier to reconcile.
Pick your messaging lane.
Rates are organized by product type and volume band so operations, finance, and engineering can work from the same sheet.
Verification and authentication
Same volume bands as transactional SMS, tuned for time-sensitive delivery.
N5.30lowest per OTP
Campaigns and announcements
Cost-efficient bulk delivery for consented marketing and customer campaigns.
N5.25lowest per SMS
SMS volume pricing.
Transactional and OTP share the same rate ladder. Promotional traffic has a separate campaign-optimized ladder.
Transactional and OTP SMS
VAT inclusive| Monthly message range | Rate per message | Best for |
|---|---|---|
| 10,000 - 100,000 | N5.90 | Early production traffic |
| 100,001 - 500,000 | N5.65 | Growing customer alerts |
| 500,001 - 1,000,000 | N5.50 | Scaled transactional volume |
| 1,000,001 - 5,000,000 | N5.35 | Enterprise route planning |
| 5,000,001 - 10,000,000 | N5.30 | High-volume senders |
Promotional SMS
VAT inclusive| Monthly message range | Rate per message | Best for |
|---|---|---|
| 10,000 - 100,000 | N5.50 | Campaign launch volume |
| 100,001 - 500,000 | N5.40 | Recurring campaigns |
| 500,001 - 1,000,000 | N5.35 | Retail and marketplace traffic |
| 1,000,001 - 5,000,000 | N5.30 | Large audience broadcasts |
| 5,000,001 - 10,000,000 | N5.25 | National campaign volume |
2-way messaging pricing.
A2P + P2A flows for service delivery where customers start the message and your team can respond on the same short code channel.
Customer-initiated service conversations over short code.
Messages start from the customer side, terminate on your client environment, and can be answered back through the same channel, usually via a shared short code such as 2233.
N18 / message via shared short code
Dedicated short code
For brands that need their own exclusive short code, routing rules, campaign identity, or higher control, dedicated short code pricing is handled through the sales flow.
Dedicated codeCustom termsRoute planning
Use cases
Customer support requests, opt-in and opt-out journeys, balance checks, complaint logging, delivery confirmations, polls, ticket status, appointment changes, and field-service updates.
SupportUSSD-like SMS flowsCustomer careFeedback
Sweet-spot industries
Fintech, banking, insurance, logistics, healthcare, public services, education, retail, mobility, utilities, and any business that needs customers to trigger a service request by SMS.
FintechLogisticsHealthcareUtilitiesRetail
Featured product live now
Phone verification that actually reaches your users.
xSignal Phone Verification is built for African markets where traditional OTP delivery can fail because of DND lists, congestion, filtering, or network inconsistency. Instead of sending a code and hoping it lands, the user confirms their number by sending a quick message through SMS or WhatsApp.
This makes verification faster to complete, harder to intercept or fake, and more resilient when standard outbound OTP delivery fails.
SMS channelN20per verification
WhatsApp channelN18per verification
Fintech and banking
Onboarding, KYC checks, account recovery, beneficiary changes, and high-risk account actions.
Betting and gaming
Reduce duplicate accounts and bonus abuse while keeping signup completion fast.
Lending platforms
Confirm borrower identity during application, approval, and disbursement stages.
E-commerce
Reduce fake accounts and confirm reachable numbers during checkout or registration.
OTP drop-off recovery
Give users an alternative path when the funnel stalls at phone verification.
WhatsApp API pricing.
Per-message pricing is based on WhatsApp template categories and service conversations.
Promotions and offers
Promotional messages, offers, and business interactions not classified as utility or authentication.
N52 / message
Customer updates
Transaction confirmations, post-purchase notifications, billing statements, and service updates.
N19.5 / message
OTP and recovery
One-time passcodes for account verification, login, recovery, and identity confirmation.
Non-template messages
Customer care and non-template messages within the allowed conversation window.
Template message categories
WhatsApp definitions| Category | Description |
|---|---|
| Marketing | Promotional messages, offers, and any business interaction not classified as utility or authentication. |
| Utility | Transaction confirmations, post-purchase notifications, and billing statements. |
| Authentication | One-time passcodes for account verification, recovery, and related authentication flows. |
| Service | Non-template messages. |
VAT-inclusive crediting
All crediting is VAT inclusive. The wallet amount you fund is easier to reconcile against message usage.
Delivered-only accountability
xSignal keeps delivery visibility central, so billing and route reporting stay audit-friendly.
Custom enterprise volume
Sending at large scale? Talk to sales for route planning, capacity commitments, and custom terms.
Ready to price your traffic properly?
Share your monthly volume, channel mix, and route priorities. We will help map the best xSignal plan for your business.